When contacting us through a contact form, or when ordering a product or service, as appropriate you may be asked to enter your name, email address, phone number or other details. We may use the information we collect from you when you contact us, or use certain other site features to follow up with you after correspondence (email or phone inquiries).
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information (PII) unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website, nor do we allow third-party behavioral tracking.
You can change your personal information (a) online or (b) by email/phone.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur (a) we will notify you via email within 7 business days, (b) we also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
We collect your email address in order to: (a) send information, (b) respond to inquiries, and/or other requests or questions, (c) process requests and to send information and updates pertaining to requests, (d) send you additional information related to your request.
We agree to the following: (a) not use false or misleading subjects or email addresses, (b) identify the message as an advertisement in some reasonable way, (c) include the mailing address of our business or site headquarters, (d) monitor third-party email marketing services for compliance, if one is used, (e) honor opt-out/unsubscribe requests quickly, (f) allow users to unsubscribe by using the link at the bottom of each email or accessing your account settings.
P.O. Box 90221
Raleigh NC 27675-0221